All payments are final. We do not offer refunds for any plan, partial month, unused generations or cancellation. You can cancel any time, and your plan keeps working until the end of the period you paid for.
No refunds
Fazita plans are paid monthly in your billing currency: Pakistani rupees by bank transfer, Easypaisa or JazzCash in Pakistan, and Indian rupees or US dollars by international bank transfer elsewhere. Once a payment has been approved and your plan is active, that payment is final and non-refundable. This applies in full, including when:
- you cancel your plan before the end of a billing period;
- you don't use some or all of your plan's generations in a month;
- you are unhappy with how a particular take turned out. AI output varies, and a take that doesn't match what you imagined is not a defect;
- you move to a cheaper plan, which starts from your next billing cycle;
- your plan ends because a payment was not made on time, or your account is suspended for breaking our Terms of Service.
Unused generations do not roll over to the next month and cannot be exchanged for money or credit.
Before you pay
Because we don't refund payments, please make sure Fazita is right for you before you pay. Look through the takes on our home page, check the models, shapes and lengths each plan includes, and ask us anything at support@fazita.com first.
Cancelling
You can cancel at any time from Billing in the studio. Cancelling stops future payments; it does not refund the current one. Your plan stays active, with everything it includes, until the end of the period you have already paid for, and then ends.
Failed renders
If a take fails to render, Fazita retries it automatically, and you can run it again yourself. A failed take is not a reason for a refund.
Payments we haven't approved
Your plan only starts once we have checked and approved your payment receipt. If we cannot match a receipt to money we actually received, the submission is rejected and no plan starts. If you sent money by mistake, for example twice for the same month, contact us at support@fazita.com with your receipts and we will look into it.
Your legal rights
Nothing in this policy takes away any right you have under the laws of Pakistan that cannot be excluded by agreement. Where such a law requires a refund, we will follow it.
Questions
Email us at support@fazita.com. This policy is part of our Terms of Service.